Shipping policy

Delivery times

Below are the average delivery times for all our packages:

  • Processing time: 1 to 3 business days after order submission

    • During weekdays, this takes one business day

    • For orders placed on Friday evening or during the weekend, times may be slightly longer

  • Delivery time: 8 to 12 business days after order shipment

Our goal is to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or concerns, please do not hesitate to contact our customer service. Below we explain how your order is processed and delivered.

Placing an order

The ordering process at Dalya is as simple as possible:

  1. Select the product: go to the product page and add the desired product to your cart by clicking the black "Add to cart" button

  2. Check variants: check that you have selected the correct variants

  3. Proceed to checkout: click "Proceed to checkout"

  4. Enter address details: enter the correct address details on the information page and verify that all information is correct

  5. Shipping: click "Proceed with shipping" and double-check the address details

  6. Payment: click "Proceed to payment" to choose your payment method

Payment methods

Among the payment options, you can choose from different payment methods. On dalya.it all payment options are SSL encrypted, which means you can always count on a secure payment environment.

Available payment methods:

  • Credit card (AMEX, Mastercard, Maestro, Visa)

  • PayPal account

After selecting the correct payment method, click the "Complete order" box and you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. In the unlikely event that you experience problems with your order, you can always contact us.

Shipping costs

  • Free shipping for all orders in Italy.

  • All our products are delivered to your home free of charge.

  • There is no minimum order quantity.

Order shipment

Have you found the perfect look or accessory on our website? Then you'll certainly want to enjoy it as soon as possible! That's why we ensure that your order is processed and shipped as quickly as possible.

Our shipping method:

  • In order to apply fair prices to our products, we have chosen to collect packages in large quantities.

  • Packages are all shipped at once, as soon as the minimum quantity is reached.

  • We rely on your understanding and willingness to help us create a better and healthier world.

Attention:

  • Like many other online stores, we are very busy and delays may occur in December.

  • Please keep this in mind when placing your order.

  • We will do our best to ship your order as quickly as possible.